The Challenge
TechFlow, a B2B SaaS startup, had outdated documentation scattered across Notion, Google Docs, and their website. Their support team was spending 40% of their time answering questions that should have been in the docs.
The Solution
Using J77.ai, they:
-
Created a Target for their product documentation with:
- Technical but approachable voice
- Developer-focused terminology
- Consistent formatting standards
-
Built a Content Suite from their existing outline:
- Getting Started guide
- API Reference
- Integration tutorials
- Troubleshooting guides
-
Used Research Mode to ensure accuracy with their latest API
Results
- 50+ pages of documentation generated
- 2 days to complete (vs. estimated 3 weeks manually)
- 65% reduction in support tickets about basic questions
- Consistent voice across all documentation
Token Usage
- Total pages: 52
- Mode: Max with Research
- Total tokens used: 416
- Cost: ~$333 (Pro bundle pricing)
Key Takeaways
- Start with a solid outline - the AI works best with clear structure
- Use your library to store API examples and code snippets
- Review and edit the output - AI-generated content needs human polish